![]() ![]() Customisation – will you have more creative control over your CRM system?.Usability – is it something you can easily learn how to use?.Functionality – what features will you get for your budget?.Pricing – what are the best low-budget CRM system?.In collaboration with an independent researcher, we picked out eleven CRM systems using five specific metrics that small businesses need to consider: Budget is one of the biggest concerns, and can often lead to users missing out on software features that are important to managing their business. Short on time? Skip ahead with our simple cost comparison tool to get bespoke recommendations from the top free providers.Īfter working with SMEs for twenty years, we know that you have to contend with different issues than you would with larger or mid-sized companies. Read on to find the best, budget-friendly solution for growing your own business. We’ve tested dozens of free CRM products to pick out the top four options and rank them in the list below. But which is the best free choice for UK SMEs? At Startups, we’ve helped thousands of readers to answer this question over two decades using thorough and unbiased research methods. Particularly in today's competitive market and ongoing cost of living crisis, understanding your customers' needs and behaviours is critical to boosting sales and, ultimately, profits. HubSpot Free – best for marketing and outreach – two key areas for generating new business.Ĭustomer relationships can make or break a firm's success. ![]() Zoho CRM – another strong choice for budget-conscious SMEs, thanks to its strong reporting tools.Freshsales – best overall free CRM option as it has tons of features and capabilities for small businesses to take advantage of, even for zero charge. ![]()
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